SHIPPING POLICY
 

We proudly offer FREE 2-day shipping on all U.S. orders. No orders from outside the U.S. will be accepted at this time. 
Please allow at least 2-3 business days for all orders to process prior to shipping. 
For any questions or concerns, contact us at customerservice@ridegenesis.com
Customer service representatives are available Monday thru Friday from 9am to 5pm EST.

Our warehouse and distribution center operates from 9am to 5pm EST Monday through Friday. Shipping confirmations are typically sent within that time frame. From time to time due to weather, regulatory or other circumstances outside our control, shipments may be delayed. Please address all claims to the courier service used. In these cases special consideration will be given to warranty and refunds timelines.