All Genesis products are covered by a 1 year manufacturer’s warranty against defects, subject to limitation below.
This warranty only applies to the original owner of a Genesis product. Your warranty does not cover normal wear and tear, abuse, stunt riding, commercial use, improper assembly or maintenance, failure to follow instructions in the relevant owner’s manual, installation of parts or accessories not originally intended or compatible, use of any charger not supplied by Genesis, installation of power systems such as engines or electric motors, damage due to accident, weather or neglect, acts of God, or modification of the product. For purposes of this warranty, a defect is defined as; “A flaw, failure or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design”. This warranty implies no strength or fatigue value beyond industry standards. This warranty does not mean “indestructible” as all materials can fail if pushed beyond design and manufacturing limits. This warranty does not include normal wear-and-tear parts (i.e., tires, tubes, cables, grips, chains, etc.) – all of which are subject to varying wear life depending on use, load, weather, road conditions etc.
Customers are responsible for shipping costs for all warranty claims. If you return your Genesis product and the issue is a covered event under the warranty, we will repair the product and return it to you at our cost. If the issue is not a covered event under the warranty, we will provide a quote for repair costs and return shipping costs to you. We reserve the right to use refurbished/comparable value components and products in fulfilling any warranty claim.